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Urgent Care

Patient Engagement Fostering positive experiences for positive outcomes

St. Thomas Health Care is committed to redefining health care, and it starts with the patient. We believe a great patient experience is just part of good medicine and complete client service. From the moment of arrival at one of our centers or worksite locations, our teams are dedicated to providing reliable, quality health care to every patient. Our centers are designed to have a warm, inviting atmosphere to keep employees engaged in their treatment, making them more likely to complete their treatment plan. Along with personal service and a selfless heart, we communicate with patients throughout the process. We also invite patients to rate their experiences. The entire St. Thomas Health Care organization is focused on the patient experience to ensure positive outcomes and exceptional experiences. We strive to make every patient feel welcome and respected through our company values and respectful, skillful care.

The St. Thomas Health Care Patient Experience

  • Patient-centric culture: A focus on the patient, improving outcomes and return-to-function
  • Welcoming facilities: Attractive, pleasant medical centers and worksite locations with our signature design, focused on a welcoming and comfortable environment
  • One location for multiple treatments: Patients enjoy the benefits of convenient access and comprehensive services all from one location
  • Empathetic medical care: Clinicians and staff who are experienced, thoughtful, and compassionate in their approach to the patient's medical treatment

Measuring success

How do we know we are making a difference? We utilize a Net Promoter Score (NPS) to gauge performance and establish accountability. NPS is driven by a single survey question: "Would you recommend us?" Our NPS continues to rise as a result of customer loyalty, and we've joined the ranks of top U.S. consumer companies as a leader in delivering outstanding customer service.

Contact us at 866-248-5709

Note: St. Thomas Health Care prohibits the discrimination of both patients and employees. For more information.


CONVENIENT LOCATIONS

Find us at more than 50 locations across the United States. More opening soon!

CURRENT SPECIALS

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PATIENT FEEDBACK

  • I had a wonderful visit. From the receptionist and nurses, to the doctor, everyone was very kind and attentive. They mad...

    Patient Name
    22.08.2014
  • I had a wonderful visit. From the receptionist and nurses, to the doctor, everyone was very kind and attentive. They mad...

    Patient Name
    22.08.2014
  • I had a wonderful visit. From the receptionist and nurses, to the doctor, everyone was very kind and attentive. They mad...

    Patient Name
    22.08.2014
  • I had a wonderful visit. From the receptionist and nurses, to the doctor, everyone was very kind and attentive. They mad...

    Patient Name
    22.08.2014

News Flash and Promos

Every year, Howard Foundation provides emergency medical care to people & communities caught in crises in some 70 countries around the world.

Howard Foundation is now part of the Doctors of Hope Foundation.

St. Thomas Asssurance Program now offers VIP Assurance.

VIP Extra Assurance gives you more for less.

Unlimited access to St. Thomas Health Care network at one low monthly rate.

St. Thomas Health Care offers a range of occupational health services to support employers in maintaining a healthy, safe workforce while reducing the overall cost of health care for your company and employees.

St. Thomas Health Care provides, vaccinations for childen as young as 12 months through seniors are administered by a physician, Nurse Practitioner or physician assistant.

No appointment necessary.

Whether you are an athlete, a student or just need a physical for employment purposes, the board certified medical professionals at your local St. Thomas Health Care are happy to help.

If you have been concerned about your weight and diet, visiting St. Thomas Health Care could be a step in the right direction.

We understand weight loss can be difficult for some people.


About Us

St. Thomas Health Care is one of the top providers of unplanned medical care in the US. Our pleasant doctors, skilled staff and inviting atmosphere put St. Thomas health clinics far ahead of traditional hospitals and health care centers. Read More>>


Corporate OFFICE

  • 700 Wilshire Blvd, Los Angeles CA 90017
  • 866-248-5709
  • 866-248-5709

BILLING OFFICE

  • 1110 W La Palma Ave  Anaheim, CA 92801 
  • 866-248-5709
  • 866-248-5709